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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Trina Swope

Trina Swope

September 19, 2025

5  out of  5
rating by Trina Swope
"Becka is always super friendly and always helpful every time I call and need anything handled."
We responded:
"Trina, thank you so much for taking the time to give us a 5-star review. I am glad to hear that Becka consistently provides friendly and helpful service. We are so very glad to have her as a part of our team, she does a great job. We appreciate your continued support and look forward to assisting you with your car insurance and renters' insurance for many more years to come. "
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Roger Umbarger

September 11, 2025

5  out of  5
rating by Roger Umbarger
"Payton Rocks! Always quick to assist me when I call in."
We responded:
"Roger, thank you so much for the kind words and taking the time to give us a 5-star review. I am so thrilled to hear that Payton has been quick and helpful to you whenever you call in. We will be sure to pass along your compliments to Payton--- she truly is a valuable part of our team! If you need anything in the future, please don't hesitate to reach out. "
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Kim Povirk

September 11, 2025

5  out of  5
rating by Kim Povirk
"Professional, helpful and efficient as always!!!"
We responded:
"Kim, thank you so much for taking your time to give us a 5-star review. I am so happy to hear the team has been very efficient, helpful, and professional. Glad we have been able to help you with your car insurance and home insurance the past few years, and hope to be able to help you for many more years to come. "
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Jhonatan Dezar

September 9, 2025

5  out of  5
rating by Jhonatan Dezar
"Adriana is knowledgeable, professional, and trustworthy. She found the perfect coverage for me at a great price. I wouldn’t go anywhere else for my insurance needs."
We responded:
"Jhonatan, thank you so much for your kind words. So glad you were able to get a great price and perfect coverage for your needs. "
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Andrea Neathery

September 8, 2025

5  out of  5
rating by Andrea Neathery
"Scott provided exemplary service when my mom and I called to ask questions on my mother’s auto and home loan policies. Fast and friendly answers to all of my questions at a time when help was very much needed. Not only did Scott respond to our questions, he followed up the next day to make sure we had all of the information we needed. Great service from a very knowledgeable team. I highly recommend this team for your insurance needs!"
We responded:
"Andrea, thank you so much for taking your time to give us an outstanding 5-star review. I am very thrilled to hear that Scott was able to provide you and your mom with the fast, friendly, and thorough service you needed. Our team takes great pride in being knowledgeable and supportive, especially during important times like these. We greatly appreciate your recommendation and look forward to assisting you with any future insurance needs!! "
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Brandon Smith

September 3, 2025

5  out of  5
rating by Brandon Smith
"very professional and gave us great, customized, personal rates"
We responded:
"Brandon, thank you so much for taking the time to give us a 5-star google review. We appreciate your business and are so glad we have been able to help you save money on your auto insurance and farm insurance. Hope you enjoy this nice spring weather! "
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Mark Perea

September 2, 2025

5  out of  5
rating by Mark Perea
"Great customer service. Every time I've called with a request they have always been friendly, efficient, and prompt!"
We responded:
"Mark, thank you so much for the kind words. I am thrilled to hear that our team has consistently provided friendly, efficient, and prompt service. Your satisfaction is our top priority, and we appreciate your continued support. Looking forward to assisting you again!"
Profile photo of Michelle Smith

Michelle Smith

August 28, 2025

5  out of  5
rating by Michelle Smith
"Been with State Farm since I was 19... love them!!"
We responded:
"Thanks Michelle for taking to time to give us a 5-star google review. Appreciate you so much and glad we have been able to help you with your car insurance, home insurance, and life insurance. Hope you enjoy this pretty weather. "
Profile photo of Janice Cox

Janice Cox

August 26, 2025

5  out of  5
rating by Janice Cox
"Steve Shipman is a first class, honest, helpful, understanding man with a great work ethic and incredibly excellent office staff. Paige Gordey has helped us in many ways, always patient with us old people sometimes needing some clarification on the many pages of documents! Two other ladies in the office have bent over backwards to assist us! Thank you all!"
We responded:
"Janice, thank you so much for the positive feedback and taking the time to give us such an awesome 5-star review. We hope to be able to service your auto insurance, home insurance, and jewelry insurance for many more years to come. "
Profile photo of Karen Davis

Karen Davis

August 25, 2025

4  out of  5
rating by Karen Davis
"I met with account Rep. Paige at Steve Shipman State farm office in Blue Springs. I appreciated her communication, knowledge and patience for my home and auto bundle making the Insurance experience better than usual 😊."
We responded:
"Karen, I am so thrilled to hear that Paige was able to provide you with excellent communication, knowledge, and patience throughout your home insurance and auto insurance bundling process. We strive to make the insurance experience as smooth and positive as possible, and your feedback means so much to us. If you ever need anything else, please do not hesitate to reach out. Hope you enjoy this beautiful weather!! "
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Sherry A Baker

August 21, 2025

5  out of  5
rating by Sherry A Baker
"Paige was grest to work with. She was fast, couteous and professional. I would refer her to my family and friends."
We responded:
"Sherry, thank you so much for your kind words and taking the time to give our office a 5-star google review. I am thrilled to hear that Paige provided you with fast, courteous, and professional service. Your recommendation means a lot to us, and we look forward to serving you, your family, and friends in the future! "
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doubled3510

August 12, 2025

5  out of  5
rating by doubled3510
"Paige was very helpful, courteous & fast with helping me cancel one of our homes insurance policies as we sold it today."
We responded:
"Leanna, thank you so much for taking the time to give our office a 5-star review. I am thrilled to hear that Paige provided you with helpful, courteous, and fast service during the cancellation of your home insurance policy after you sold it, congrats on the sale as well. Hope to be able to assist you for many more years to come. "
Profile photo of Tony Reaves

Tony Reaves

August 11, 2025

5  out of  5
rating by Tony Reaves
"Great people to work with, very fast & good prices"
We responded:
"Tony, thank you so much for taking the time to give our office a 5-star google review. I am happy to hear that we met your expectations and were able to help save you money on your car insurance and home insurance. Hope to be able to continue to serve you for many more years to come. "
Profile photo of Donald Sisk

Donald Sisk

August 11, 2025

5  out of  5
rating by Donald Sisk
"Good place to do business with."
We responded:
"Donald, thank you so much for taking the time to give us a 5-star review! We are so happy to be able to help you with your auto insurance and renters insurance needs. Hope to be able to continue to serve you for many more years to come. "
Profile photo of Ali Cavanaugh

Ali Cavanaugh

August 6, 2025

5  out of  5
rating by Ali Cavanaugh
"Steve is always a pleasure to be around and very professional! Thank you for caring for your clients and your community."
We responded:
"Ali, thank you so much for your kind words and positive feedback."
Profile photo of Missy Weber

Missy Weber

August 6, 2025

5  out of  5
rating by Missy Weber
"Wonderful group of people with this office. All are knowledgeable and friendly and open to any questions you may have about your coverages. I love their personalized service and that you get a human when you call, not an automated system to try to work through. My family is happy we are with the Steve Shipman State Farm group for all our insurance needs!"
We responded:
"Missy, we truly appreciate your thoughtful feedback! It’s wonderful to know that our knowledgeable and friendly team, along with our personalized service, has made a positive impact for you and your family. We’re committed to always providing a real person to assist you and are grateful to be your trusted insurance provider. We look forward to supporting your insurance needs for years to come!"
Profile photo of Paul Petralie

Paul Petralie

August 6, 2025

5  out of  5
rating by Paul Petralie
"Teresa was very helpful and in a timely matter."
We responded:
"Paul, thanks so much for taking the time to give us a kind 5-star review. Teresa does a wonderful job for my office and team and she is always sure to provide great service to our customers. Thank you for trusting us with your insurance needs. "
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Ernie A

August 1, 2025

5  out of  5
rating by Ernie A
"Always there when we needed. Caring, polite and just like a good neighbor."
We responded:
"Ernie, thank you so much for the wonderful 5-star review! We're thrilled to hear you feel supported and cared for—just like a good neighbor. Thanks for trusting us with your auto insurance and home insurance needs. We're always here when you need us!"
Profile photo of Ann Boone

Ann Boone

August 1, 2025

5  out of  5
rating by Ann Boone
"Paige is very helpful with providing estimates."
We responded:
"Ann, thank you so much for taking the time to give our office a 5-star google review! We’re happy to hear Paige has been super helpful with your estimates. Hope you’re enjoying this beautiful weather—if you ever need anything else, just let us know!"
Profile photo of Elizabeth Quintana

Elizabeth Quintana

August 1, 2025

5  out of  5
rating by Elizabeth Quintana
"Extremely helpful, patient , and kind we came from our of state and while on the road to moving they helped with everything and had everything we needed on time. Thank you so much !!!"
We responded:
"Elizabeth, thank you for your thoughtful review! We're happy to have been able to support you during your move and provide everything you needed promptly. It means a lot to us to know our help made a positive difference. Best wishes as you settle into your new home, and don’t hesitate to reach out if you need anything else!"
Profile photo of Wilma Wright

Wilma Wright

July 31, 2025

5  out of  5
rating by Wilma Wright
"Been doing business with Steve Shipman State Farm Agency for over 35years. Would not go anywhere else. Excellent ,caring and knowledgeable staff."
We responded:
"Thanks so much Wilma . I really appreciate you taking the time to write a review. All of my team love taking care of your home insurance, car insurance and life insurance all these many years. Hope you guys have a good spring"
Profile photo of Terry Craig

Terry Craig

July 29, 2025

5  out of  5
rating by Terry Craig
"Thorough and fast responses to my questions. Sometimes I am out away from my desk / house / phone for days at a time. Paige was patient with me when I not available."
We responded:
"Terry, thank you so much for your kind words! We understand how busy life can get, and I am happy to hear Paige was patient and responsive despite your schedule. Providing thorough and timely support is very important to us, and we are here whenever you need assistance. Don't hesitate to reach out anytime--- your satisfaction is our priority! "
Profile photo of Beth Dodd

Beth Dodd

July 28, 2025

5  out of  5
rating by Beth Dodd
"Happy new member of the State Farm family! Simple & pleasant experience working with Paige during my quest for new Auto & Home Insurance. Quick to respond to questions with clear explanations. Best part is they are saving me hundreds a month!!"
We responded:
"WOW I am so glad to hear we are saving you hundreds per month, that is incredible! Thank you so much for taking the time to give us a wonderful review. We are thrilled to have you as a new member of our State Farm family! Paige is dedicated to providing clear, helpful guidance, and we are happy to hear your experience was simple and pleasant. Welcome aboard!! "
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Kirk Lair

July 26, 2025

5  out of  5
rating by Kirk Lair
"Always great doing business with them."
We responded:
"Kirk, thank you for your continued trust and support. It’s always a pleasure working with you for your insurance needs, and we look forward to serving you again!"
Profile photo of Blaine p

Blaine p

July 25, 2025

5  out of  5
rating by Blaine p
"Teresa answered all my questions and did a wonderful job."
We responded:
"Blaine, thank you so much for taking the time to give our office a 5-star review. Teresa is truly a valued member of our team, and I am so glad to hear that she was able to provide you with top notch service and answer all of your questions. We really appreciate your feedback and look forward to helping you with your insurance needs in the future! "