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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Reagan Siebert

June 4, 2026

5  out of  5
rating by Reagan Siebert
"Rhyleigh was super helpful and friendly in helping me get a phone call scheduled with Teresa who was also very helpful and friendly! Both them of made the process go super smooth and quickly!"
We responded:
"Reagan, thank you so much for the amazing review! We’re happy to hear Rhyleigh and Teresa were both friendly and helpful, and that they made scheduling your call quick and easy. I’ll be sure to share your compliments with them. Thanks again for choosing our office—we truly appreciate you!"
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Jon R

June 4, 2026

5  out of  5
rating by Jon R
"Steve has been my home, auto and business agent for 3 decades. I haven’t many claims but when I did, settlement was fast and simple! I did just have a sizable business claim and Courtney went above and beyond to put all of my info into a spreadsheet so that the claims adjuster could move quickly and efficiently. Outstanding work, Courtney!"
We responded:
"Thanks so much for the kind words, Jon! It truly means a lot to have you as my long-time client for your home insurance, auto insurance, and business coverage over these past 3 decades. I’m glad your claims experience was smooth and straightforward. It sounds like Courtney truly went the extra mile so the adjuster had what they needed to move quickly and efficiently. I will be sure to pass along your compliments to her. If you ever need anything else, we’re here for you. Thanks again, Jon!"
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JO WALKER

May 30, 2026

5  out of  5
rating by JO WALKER
"I HAVE BEEN WITH STEVE SHIPMAN/STATE FARM INS AGENCY FOR OVER 30 YEARS. EVERYONE THERE IS SO VERY NICE AND PROFESSIONAL, THEY HAVE ALWAYS HELPED IN ANYWAY THEY CAN. I WOULD RECOMMEND THEM TO ANYONE THAT WANTS A COMPANY THAT CARES ABOUT TRULY HELPING YOU THROUGH YOUR CRISIS SITUATION."
We responded:
"Jo, thank you so much for the kind words. We truly appreciate your loyalty and trust that you have placed in our agency for over 30 years. It means a lot to hear that our team has always been professional, supportive, and there for you when you've needed help the most. We are committed to taking care of our customers— especially through those tough moments— and your recommendation means the world to us. Thanks again and hope you enjoy your summer!!"
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Luke Francis

May 21, 2026

5  out of  5
rating by Luke Francis
"Communication is great!"
We responded:
"Luke, thanks so much for taking the time to give our office a 5-star review. Hope you have a great holiday weekend! "
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Aimee Mckibbin

May 14, 2026

5  out of  5
rating by Aimee Mckibbin
"Teresa is always very helpful and responsive! In the market to find a car for my new teen driver and she’s been getting me quotes to compare coverage on different vehicles. Thanks State Farm!"
We responded:
"Aimee, thanks so much for the kind feedback. I am so glad to hear that Teresa has been so helpful to you while trying to find a new car for your teen driver. She does a wonderful job around here, and we are so very blessed to have her as a part of our team. Hope you are enjoying this beautiful weather. "
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devon zipsie

May 1, 2026

5  out of  5
rating by devon zipsie
"Steve's office has taken great care of me so far. The staff are pleasant and efficient, happy to be a client."
We responded:
"Devon, thanks so much for taking your time to give us such wonderful feedback. I am so glad to hear that my team has been efficient and pleasant to work with. We are happy to have you as part of our State Farm family! "
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Mike n

April 30, 2026

5  out of  5
rating by Mike n
"We have been with State Farm most of our marriage and have both cars and home covered. The effort to please and serve is evident."
We responded:
"Mike, thanks so much for taking the time to give us a 5- star review. We appreciate your kind words. I am happy to hear that we have been able to help you for many years with your auto and home insurance needs. We really appreciate your business over all those years and hope to be able to continue to help you for many years to come. "
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Abigail White

April 30, 2026

5  out of  5
rating by Abigail White
"Wonderful customer service!"
We responded:
"Abigail, thanks so much for the wonderful feedback. So glad we have been able to provide you with wonderful customer service. Hope to be able to assist you with your auto insurance needs for many more years to come. Hope you have a good summer! "
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Patricia Rickman

April 30, 2026

5  out of  5
rating by Patricia Rickman
"I have been a customer for nearly 30 years and they have Always provided excellent service! I trust them! Very knowledgeable staff!"
We responded:
"Thank you so much for your incredible loyalty over the past 30 years! It means the world to us to have your trust and to know our team has consistently provided excellent service. We’re here for you anytime and look forward to continuing to support you for many years to come!"
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Rachael French

April 28, 2026

5  out of  5
rating by Rachael French
"Paige is always so helpful and kind! Definitely love having her as a representative!"
We responded:
"Hi Rachael, thank you for the wonderful 5-star review! We’re so happy to hear Paige has been consistently helpful and kind. It means a lot to know you enjoy working with her—she takes great pride in representing our office. Thanks again for choosing us! "
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Caroleena Loyd

April 24, 2026

5  out of  5
rating by Caroleena Loyd
"I’ve had a great experience working with Teresa at State Farm. She is always very responsive and quick to answer my questions. It’s reassuring to know I can reach out and get help when I need it. Highly recommend!"
We responded:
"Caroleena, thank you for taking the time to leave us a 5-star review! Teresa is truly an asset to our team—she’s always quick to respond and great at helping our clients with whatever they need. We really appreciate your kind words and recommendation. I’ll be sure to pass them along to her!"
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Sherry C.

April 21, 2026

5  out of  5
rating by Sherry C.
"Mr. Shipman and his staff have been our agents for many years. They are always very helpful and quick to respond to any issues that we have."
We responded:
"Sherry, thank you so much for the wonderful Google review! We are grateful to have the opportunity to work with you. Your kind words about our helpfulness and quick responses truly mean a lot to our team. We’re always here if you need anything."
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Daphyne Sapp

April 15, 2026

5  out of  5
rating by Daphyne Sapp
"Courtney Russell was a pleasure to work with and so very helpful and patient."
We responded:
"Daphyne, thank you so much for taking the time to give our office a such a great review. I will be sure to pass along your kind comments to Courtney. She does an exceptional job here at the office and we are very lucky to have her as part of our great team! Hope you are staying safe out there. "
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Cheryl Thrasher-Lumbard

April 10, 2026

5  out of  5
rating by Cheryl Thrasher-Lumbard
"Wanted to take a moment to give a shout out to Paige @ Steve Shipman's office. She is always very polite, positive, helpful and her response time is exceptional!! We appreciate you!!"
We responded:
"Cheryl, thank you so much for taking the time to give us such wonderful feedback. I will pass the very kind compliments along to Paige. She does a great job for our clients, and we are very thankful to have her as part of our team. Hope you have a great spring! "
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Lynda Burrows

April 9, 2026

5  out of  5
rating by Lynda Burrows
"We were given all the time we needed. Everything was explained perfectly."
We responded:
"Lynda, thank you so much for taking the time to give us a wonderful review. Your feedback is greatly appreciated as well as your long-time business with our office. Hope to be able to help you and Myron for many more years to come. "
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Bette Brushwood

April 8, 2026

5  out of  5
rating by Bette Brushwood
"I have been using State Farm since I was 16 years old and started driving. I am 66 now. Helmer Jensen was my original agent and when he retired I moved over to Steve Shipman's agency. Service has always and still is superior. They always meet and exceed my expectations through all of my life changes. Boats, Cars, Golf Carts and my homes. I recently bought a new home and worked with Paige (my go to) and she worked with me and got all I requested in under 12 hours. She provided expert advise in different dwelling and personal options and came up with the best fit for my next new adventure. Whenever I need any insurance needs Steve Shipman's office is who I always call first. I have never looked elsewhere and why should I. They provide top notch customer service and truly care about their customers."
We responded:
"Bette, thank you so much for the kind and heartfelt review. It means so much to me and the entire team to have your trust and loyalty over all these years. We are honored to have been part of your insurance journey from Helmer Jensen's agency to ours. I am especially glad to hear that Paige was able to assist you quickly and effectively with your new home insurance. She is truly a valuable member of our team and always strives to find the best solutions for our clients' unique needs. We look forward to continuing to provide you with top-notch service and support for all your existing and future insurance needs. Thanks again for being such a wonderful client and for your continued confidence in us! Hope you enjoy your spring! -Steve"
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Travis Courter

April 4, 2026

5  out of  5
rating by Travis Courter
"The best agents around!"
We responded:
"Travis, I hope things are going well for you and your family. Thank you for taking the time to give us such a wonderful review. We value your feedback and your business. Hope you had a great easter! "
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Elaine Venard

March 26, 2026

5  out of  5
rating by Elaine Venard
"Paige was very knowledgeable and patient w/Elaine Venard 3/26/2026. Paige carefully explained my (Venard) PLUP policy in great detail. State Farm is lucky to have Paige as an employee. She represents State Farm very well."
We responded:
"Elaine, I hope you're doing well. What great feedback for Paige, I will be sure to pass those compliments along to her. Thank you for taking the time to give us a review. We appreciate your business and hope to be able to continue to help you with your future insurance needs for years to come. "
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Sue Ballard

March 24, 2026

5  out of  5
rating by Sue Ballard
"Paige was extremely helpful."
We responded:
"Sue, thank you so much for taking the time to give us such awesome feedback. Glad to hear that Paige was such a great help to you. We appreciate your business and hope to be able to help you with your insurance needs for many more years to come."
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Jacki Holland

March 23, 2026

5  out of  5
rating by Jacki Holland
"Everyone at Steve Shipman’s office is always very friendly and helpful. They gather the info you need and get it to you in timely manner. Teresa is especially great to work with."
We responded:
"Jacki, I really appreciate you taking the time to share your experience! It’s fantastic to hear that our team has been friendly and helpful throughout. Teresa does a wonderful job, and I’m glad she’s been such a positive part of your experience. We’re always here to make things easy and efficient for you. Don’t hesitate to reach out anytime!"
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Garth

March 20, 2026

5  out of  5
rating by Garth
"Very quick and responsive. Thank you."
We responded:
"Garth, thanks for the wonderful review! I am glad to hear you found our service quick and responsive. We always strive to be timely and attentive to our customers' needs. If you ever have any questions or need any further assistance, please don't hesitate to reach out. "
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Pat Meyer

March 20, 2026

5  out of  5
rating by Pat Meyer
"Always ready to help !!!!"
We responded:
"Pat, thanks so much for the great feedback. We are always here to help whenever you need us. Don't hesitate to reach out! "
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Anthony Migliazzo

March 19, 2026

5  out of  5
rating by Anthony Migliazzo
"Very professional, office. Went thru my policy review and made the changes that were necessary. Teresa was very helpful."
We responded:
"Anthony, thank you for the kind words! I am glad to hear that Teresa provided helpful support during your policy review. Teresa always does a wonderful job offering thorough and professional services, and I am happy to hear she could make the process smooth for you. We appreciate your long-time business with our office. "
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haley dowler

March 18, 2026

5  out of  5
rating by haley dowler
"I had such a good experience with this office, I reached out wanting to set up my own policy and get off my parents policy and they made it a seamless and worry free process. I worked with Paige, and she answered all my questions, responded quickly, and made the transition easy for me and my parents!"
We responded:
"Haley, thank you so much for sharing your experience! I am really glad Paige could make everything easy and hassle-free for you. She is awesome at helping clients get set up smoothly. If you ever have any more questions or need anything, just give us a shout! "
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JB

March 13, 2026

5  out of  5
rating by JB
"Great customer care service and fast responsiveness."
We responded:
"Thank you so much for taking the time to give us such awesome feedback. We appreciate your business and hope to be able to help you with your insurance needs for many more years to come. "